These controversies regarding the relationships amongst citizenship pressure, OCBs and CCBs could be due to ways that OCBs are calculated. During the literature, OCBs have normally been outlined as spontaneous behaviours and rated by colleagues or leaders (e.g.2). Other-rated measurements are struggling to detect the behavioural motivations fundamental OCBs1,eleven. This https://www.youtube.com/shorts/ZsO9iQ1SGS4